{"id":1138,"date":"2012-05-25T13:25:08","date_gmt":"2012-05-25T11:25:08","guid":{"rendered":"https:\/\/www.ccooservicios.es\/madrid\/2012\/05\/25\/firmado-el-convenio-de-contact-center\/"},"modified":"2012-05-25T13:25:08","modified_gmt":"2012-05-25T11:25:08","slug":"firmado-el-convenio-de-contact-center","status":"publish","type":"post","link":"https:\/\/www.ccooservicios.es\/madrid\/2012\/05\/25\/firmado-el-convenio-de-contact-center\/","title":{"rendered":"Firmado el convenio de Contact Center"},"content":{"rendered":"

Tras la firma el pasado 16 abril del preacuerdo de cierre de convenio, hoy 23 de mayo los sindicatos mayoritarios, CCOO y Fes-UGT, hemos procedido a la firma del V Convenio Colectivo que ser\u00e1 el marco legal en el que se desarrollar\u00e1 el sector durante los pr\u00f3ximos tres a\u00f1os. <\/strong><\/span><\/p>\n

Un convenio que desde el inicio de las negociaciones ha venido marcado por inmensas p\u00e9rdidas de empleo y expedientes de regulaci\u00f3n de empleo, pero que aun as\u00ed, aporta soluciones para un sector que de m\u00e1s valor en sus servicios <\/b>y sigue incluyendo incrementos salariales.<\/b> <\/p>\n

Convenio que nos permitir\u00e1 seguir manteniendo el \u00e1mbito sectorial para desde \u00e9ste, poder regular todo lo concerniente a la negociaci\u00f3n colectiva (descuelgues, flexibilidad, etc.\u2026). Este convenio supone que no hay p\u00e9rdida de derechos, conseguimos eliminar de la mesa negociadora la perversa intenci\u00f3n de la patronal de empeorar el redactado del Art. 17 (despidos por disminuci\u00f3n del volumen de llamadas), piedra en el camino que durante meses bloque\u00f3 los posibles acuerdos. <\/p>\n

Estos son los aspectos m\u00e1s destacables de este convenio: <\/p>\n

Subida salarial<\/span><\/b>: <\/p>\n

\u00b7         <\/span><\/span><\/span>2010: 0,5% (sin actualizaci\u00f3n en tablas salariales). <\/p>\n

\u00b7         <\/span><\/span><\/span>2011: 0,5%. <\/p>\n

\u00b7         <\/span><\/span><\/span>2012: 0,5%. <\/p>\n

\u00b7         <\/span><\/span><\/span>2013: 0,6%. <\/p>\n

\u00b7         <\/span><\/span><\/span>2014: 0,7%. <\/p>\n

\u00b7         <\/span><\/span><\/span>Vigencia 5 a\u00f1os. <\/p>\n

 <\/span>\u00b7         <\/span><\/span><\/span>A la finalizaci\u00f3n de la vigencia del convenio, un 40% de la plantilla del personal de operaciones, vincular\u00eda su relaci\u00f3n laboral bajo la modalidad de contrato indefinido. <\/p>\n

\u00b7         <\/span><\/span><\/span>La duraci\u00f3n m\u00e1xima del contrato para obra y servicio determinado, se ampliar\u00e1 hasta el m\u00e1ximo legal permitido de cuatro a\u00f1os, para todos aquellos contratos de esta modalidad suscritos a partir del 18 de junio de 2010. <\/p>\n

\u00b7         <\/span><\/span><\/span>Constituci\u00f3n durante la vigencia del Convenio un Observatorio Sectorial, en el que estuvieran representadas todas las organizaciones firmantes del Convenio para dilucidar en el mismo todas aquellas cuestiones de inter\u00e9s para el sector de Contact Center en nuestro pa\u00eds: Subrogaci\u00f3n, formaci\u00f3n profesional, estructura de clasificaci\u00f3n profesional, garant\u00eda de estabilidad laboral, etc. <\/p>\n

Desde Fes-UGT y CCOO, valoramos la firma de este convenio como positiva, sabiendo que esto supone enfrentarnos a la demagogia interesada de otros sindicatos que anteponen sus intereses electorales a garantizar el mantenimiento del empleo de los trabajadores. <\/p>\n

Para FeS-UGT <\/b>y CC.OO. <\/b>nos parece fundamental valorar positivamente la firma de este convenio por el contexto econ\u00f3mico que atraviesa el sector, con la huida a nuevos mercados, como por conseguir un compromiso de mantenimiento por parte de la patronal de continuar con el di\u00e1logo social y la concertaci\u00f3n en estos momentos en los que lo m\u00e1s f\u00e1cil hubiera sido desregular el sector para precarizar todo a\u00fan m\u00e1s. <\/p>\n

 <\/p>\n

<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Tras la firma el pasado 16 abril del preacuerdo de cierre de convenio, hoy 23 de mayo los sindicatos mayoritarios, CCOO y Fes-UGT, hemos procedido a la firma del V Convenio Colectivo que ser\u00e1 el marco legal en el que se desarrollar\u00e1 el sector durante los pr\u00f3ximos tres a\u00f1os.  Un convenio que desde el inicio […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","editor_notices":[],"footnotes":""},"categories":[],"tags":[],"class_list":["post-1138","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nFirmado el convenio de Contact Center - CCOO Servicios Madrid<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ccooservicios.es\/madrid\/2012\/05\/25\/firmado-el-convenio-de-contact-center\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Firmado el convenio de Contact Center - 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