{"id":10735,"date":"2021-11-05T11:07:55","date_gmt":"2021-11-05T10:07:55","guid":{"rendered":"https:\/\/www.ccooservicios.es\/ilunioncontactcenter\/zona\/estatales\/sistema-de-doble-autentificacion\/"},"modified":"2026-09-25T15:19:14","modified_gmt":"2026-09-25T13:19:14","slug":"sistema-de-doble-autentificacion","status":"publish","type":"post","link":"https:\/\/www.ccooservicios.es\/ilunioncontactcenter\/comunicados\/sistema-de-doble-autentificacion\/","title":{"rendered":"Sistema de doble autentificaci\u00f3n"},"content":{"rendered":"<p style=\"text-align:justify\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:14px\"><span style=\"color:#222222\"><span style=\"background-color:#ffffff\"><span style=\"color:black\">Como ya hab&eacute;is podido comprobar en campa&ntilde;a, con la excusa de necesitar aumentar la ciberseguridad, la empresa ha impuesto un sistema de doble autentificaci&oacute;n para acceder al sistema por VDI, que requiere el uso de nuestro tel&eacute;fono m&oacute;vil personal para recibir un c&oacute;digo por sms, pero para ello, antes necesitan que rellenemos un formulario en el que aceptamos prestar el uso de nuestro tel&eacute;fono a la empresa.<\/span><\/span><\/span><\/span><\/span><\/p>\n<p style=\"margin-left:0cm; margin-right:0cm; text-align:justify\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:14px\"><span style=\"color:#222222\"><span style=\"background-color:#ffffff\"><span style=\"color:black\">Nuestra posici&oacute;n es que la empresa no puede disponer del uso del tel&eacute;fono personal como herramienta de trabajo, y nos hemos reunido con ella para buscar alternativas, como el uso de una cuenta de email corporativa.<\/span><\/span><\/span><\/span><\/span><\/p>\n<p style=\"margin-left:0cm; margin-right:0cm; text-align:justify\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:14px\"><span style=\"color:#222222\"><span style=\"background-color:#ffffff\"><span style=\"color:black\">La empresa indica al respecto que la doble autentificaci&oacute;n &uacute;nicamente es para usuarios de VDI que se encuentran en teletrabajo, y se cierra a otras alternativas, excus&aacute;ndose en el excesivo gasto que esto le supondr&iacute;a, y va m&aacute;s all&aacute;, informa que a las personas que no acepten el uso del m&oacute;vil para la doble autentificaci&oacute;n no podr&aacute; asegurarles su continuidad en la modalidad de teletrabajo, debiendo de retornar a la plataforma.<\/span><\/span><\/span><\/span><\/span><\/p>\n<p style=\"margin-left:0cm; margin-right:0cm; text-align:justify\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:14px\"><span style=\"color:#222222\"><span style=\"background-color:#ffffff\"><span style=\"color:black\">Esta situaci&oacute;n nos parece un abuso por parte de la empresa, pero teniendo en cuenta la situaci&oacute;n sanitaria actual, creemos que la aceptaci&oacute;n del uso del tel&eacute;fono personal es una decisi&oacute;n que debe&iacute;s valorar individualmente.<\/span><\/span><\/span><\/span><\/span><\/p>\n<p style=\"margin-left:0cm; margin-right:0cm; text-align:start\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:14px\"><span style=\"color:#222222\"><span style=\"background-color:#ffffff\"><span style=\"color:black\">Aun as&iacute;, en CCOO hay cuestiones que no se nos han aclarado y que nos llevan a recelar:<\/span><\/span><\/span><\/span><\/span><\/p>\n<ul>\n<li style=\"text-align:start\">\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:14px\"><span style=\"color:#222222\"><span style=\"background-color:#ffffff\"><span style=\"color:black\">Formulario de aceptaci&oacute;n: Creemos que es poco claro y estamos consultando con nuestra asesor&iacute;a legal que implicaciones tiene su aceptaci&oacute;n.<\/span><\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<li style=\"text-align:start\">\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:14px\"><span style=\"color:#222222\"><span style=\"background-color:#ffffff\"><span style=\"color:black\">Formulario online: Al realizarse mediante un formulario online, realmente no estamos firmando ning&uacute;n documento, ni recibiendo copia de las condiciones que estamos aceptando.<\/span><\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<li style=\"text-align:start\">\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:14px\"><span style=\"color:#222222\"><span style=\"background-color:#ffffff\"><span style=\"color:black\">Uso de VDI en plataforma: Hay campa&ntilde;as que utilizan el sistema tanto en teletrabajo como en plataforma, y no sabemos c&oacute;mo van a diferenciar en qu&eacute; modalidad de trabajo te encuentras. Si en plataforma nos solicita el c&oacute;digo de autentificaci&oacute;n, estaremos en todo vuestro derecho a sentarnos en el puesto de trabajo de brazos cruzados hasta que la empresa nos facilite una alternativa.<\/span><\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<li style=\"text-align:start\">\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:14px\"><span style=\"color:#222222\"><span style=\"background-color:#ffffff\"><span style=\"color:black\">Errores en obtener el c&oacute;digo: Si por alg&uacute;n error ajeno no recibamos el c&oacute;digo, &iquest;qu&eacute; consecuencias tendremos? &iquest;Nos obligaran a regresar inmediatamente a plataforma? &iquest;Descontaran en n&oacute;mina el d&iacute;a de trabajo?<\/span><\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<\/ul>\n<p style=\"margin-left:0cm; margin-right:0cm; text-align:start\">&nbsp;<\/p>\n<p style=\"margin-left:0cm; margin-right:0cm; text-align:start\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:14px\"><span style=\"color:#222222\"><span style=\"background-color:#ffffff\"><span style=\"color:black\">En cuanto dispongamos de m&aacute;s informaci&oacute;n os lo haremos saber, y cualquier duda al respecto pod&eacute;is contactar con CCOO<\/span><\/span><\/span><\/span><\/span><\/p>\n<p style=\"margin-left:0cm; margin-right:0cm; text-align:start\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:14px\"><span style=\"color:#222222\"><span style=\"background-color:#ffffff\">&nbsp;<\/span><\/span><\/span><\/span><\/p>\n<p style=\"margin-left:0cm; margin-right:0cm; text-align:start\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:14px\"><span style=\"color:#222222\"><span style=\"background-color:#ffffff\"><span style=\"color:black\">Un saludo.<\/span><\/span><\/span><\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Como ya hab&eacute;is podido comprobar en campa&ntilde;a, con la excusa de necesitar aumentar la ciberseguridad, la empresa ha impuesto un sistema de doble autentificaci&oacute;n para acceder al sistema por VDI, que requiere el uso de nuestro tel&eacute;fono m&oacute;vil personal para recibir un c&oacute;digo por sms, pero para ello, antes necesitan que rellenemos un formulario en [&hellip;]<\/p>\n","protected":false},"author":48,"featured_media":10734,"comment_status":"closed","ping_status":"0","sticky":false,"template":"","format":"standard","meta":{"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","editor_notices":[],"_og_title":"","_og_description":"","_og_image_alt":"","_og_type":"","_twitter_creator":"","footnotes":""},"categories":[183,173,192,202],"tags":[],"class_list":["post-10735","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ciberderechos","category-comunicados","category-digital","category-estatal"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sistema de doble autentificaci\u00f3n - ilunioncontactcenter<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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