{"id":10733,"date":"2021-11-02T09:43:20","date_gmt":"2021-11-02T08:43:20","guid":{"rendered":"https:\/\/www.ccooservicios.es\/ilunioncontactcenter\/zona\/estatales\/la-inspeccion-de-trabajo-ya-obliga-a-no-realizar-contratos-de-obra-y-servicio-en-contact-center\/"},"modified":"2026-09-25T15:19:10","modified_gmt":"2026-09-25T13:19:10","slug":"la-inspeccion-de-trabajo-ya-obliga-a-no-realizar-contratos-de-obra-y-servicio-en-contact-center","status":"publish","type":"post","link":"https:\/\/www.ccooservicios.es\/ilunioncontactcenter\/noticias\/la-inspeccion-de-trabajo-ya-obliga-a-no-realizar-contratos-de-obra-y-servicio-en-contact-center\/","title":{"rendered":"La Inspecci\u00f3n de Trabajo ya obliga a no realizar contratos de Obra y Servicio en Contact Center"},"content":{"rendered":"<p style=\"text-align:justify\"><span style=\"font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Es el fruto de la campa&ntilde;a que comenz&oacute; CCOO Servicios, en Diciembre de 2020, tras la sentencia del Tribunal Supremo que dicta que, este tipo de contratos, deben ser indefinidos en empresas cuya actividad principal es la prestaci&oacute;n de servicios a terceros.&nbsp;Majorel, Salesland y Teyam&eacute;, unas de las principales empresas del sector, han comenzado ya a transformar sus contratos.<\/span><\/span><\/p>\n<p style=\"text-align:justify\"><span style=\"font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Las empresas de Contact Center re&uacute;nen aproximadamente 40.000 contratos por obra o servicio en nuestro pa&iacute;s. Esto supone unos &iacute;ndices de temporalidad muy elevados en un sector que no ha visto disminuido su volumen de negocio en d&eacute;cadas.<\/span><\/span><\/p>\n<p style=\"text-align:justify\"><span style=\"font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">En diciembre de 2020 y despu&eacute;s de muchos a&ntilde;os opinando lo contrario, el Tribunal Supremo dict&oacute; que en empresas cuya actividad principal es la prestaci&oacute;n de servicios a terceros, los contratos tienen que ser indefinidos.<\/span><\/span><\/p>\n<p style=\"text-align:justify\"><span style=\"font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Tras conocer esta sentencia, CCOO inicia una acci&oacute;n conjunta en todas las empresas del sector de Contact Center exigiendo la transformaci&oacute;n de los contratos por obra o servicio en indefinidos. El sindicato denuncia los incumplimientos ante Inspecci&oacute;n de Trabajo y adem&aacute;s, es el primer sindicato que exige la modificaci&oacute;n del Convenio Colectivo en este sentido ante la Audiencia Nacional, que tambi&eacute;n les dio la raz&oacute;n, aunque la patronal ha recurrido dicha sentencia.<\/span><\/span><\/p>\n<p style=\"text-align:justify\"><span style=\"font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Ayer lleg&oacute; la primera resoluci&oacute;n de Inspecci&oacute;n de Trabajo en la que obliga a SITEL, una de las principales empresas del sector, a no volver a realizar contratos por obra para la prestaci&oacute;n de servicios de Contact Center.<\/span><\/span><\/p>\n<p style=\"text-align:justify\"><span style=\"font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Hace unas semanas, el Grupo Majorel, otra de las principales empresas del sector, comunic&oacute; su intenci&oacute;n de no realizar m&aacute;s contratos por obra o servicio &ldquo;ad cautelam&rdquo;, es decir, a la espera de que se pronuncie el Tribunal Supremo ante el recurso de la patronal.<\/span><\/span><\/p>\n<p style=\"text-align:justify\"><span style=\"font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Por otra parte, La Direcci&oacute;n de Salesland acaba de comunicar a su plantilla que todos los contratos por Obra o Servicio (aproximadamente 300) se transformar&aacute;n en Indefinidos. A esta iniciativa se suma Teyam&eacute;, que ha anunciado la conversi&oacute;n progresiva de los contratos a indefinidos, empezando por 70 personas trabajadoras.<\/span><\/span><\/p>\n<p style=\"text-align:justify\"><span style=\"font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Desde CCOO celebran que las empresas vayan tomando este tipo de decisiones evitando as&iacute; mayor confrontaci&oacute;n con sus plantillas y animan al resto de la patronal a que siga su ejemplo.<\/span><\/span><\/p>\n<p style=\"text-align:justify\"><span style=\"font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Respecto a las empresas que insisten en mantener este tipo de contrato, CCOO lamenta su actitud pues ning&uacute;n contrato debe finalizar cuando acabe la obra o servicio al que est&aacute; adscrito. Esto significa que, si finaliza una campa&ntilde;a en una empresa, &eacute;sta est&aacute; obligada a asignar al personal afectado a otra campa&ntilde;a.<\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Es el fruto de la campa&ntilde;a que comenz&oacute; CCOO Servicios, en Diciembre de 2020, tras la sentencia del Tribunal Supremo que dicta que, este tipo de contratos, deben ser indefinidos en empresas cuya actividad principal es la prestaci&oacute;n de servicios a terceros.&nbsp;Majorel, Salesland y Teyam&eacute;, unas de las principales empresas del sector, han comenzado ya [&hellip;]<\/p>\n","protected":false},"author":48,"featured_media":10732,"comment_status":"closed","ping_status":"0","sticky":false,"template":"","format":"standard","meta":{"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","editor_notices":[],"_og_title":"","_og_description":"","_og_image_alt":"","_og_type":"","_twitter_creator":"","footnotes":""},"categories":[173,199,202,162],"tags":[],"class_list":["post-10733","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-comunicados","category-condicionesdetrabajo","category-estatal","category-noticias"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>La Inspecci\u00f3n de Trabajo ya obliga a no realizar contratos de Obra y Servicio en Contact Center - ilunioncontactcenter<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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