{"id":10370,"date":"2017-03-01T11:22:11","date_gmt":"2017-03-01T10:22:11","guid":{"rendered":"https:\/\/www.ccooservicios.es\/ilunioncontactcenter\/zona\/estatales\/recuperacion-de-exceso-de-jornada\/"},"modified":"2026-09-25T15:08:03","modified_gmt":"2026-09-25T13:08:03","slug":"recuperacion-de-exceso-de-jornada","status":"publish","type":"post","link":"https:\/\/www.ccooservicios.es\/ilunioncontactcenter\/acuerdos\/recuperacion-de-exceso-de-jornada\/","title":{"rendered":"Recuperaci\u00f3n de exceso de jornada"},"content":{"rendered":"<div style=\"text-align:justify;font-family:verdana, geneva, sans-serif\">Ayer, 28 de febrero de 2017, tuvo lugar la mediaci\u00f3n en el SIMA de Madrid (Servicio Interconfederal de Mediaci\u00f3n y Arbitraje) como paso previo a la presentaci\u00f3n de un Conflicto Colectivo, que interpuso la pasada semana&nbsp;<st1:personname productid=\"la Secci?n Sindical\" w:st=\"on\">la&nbsp;<strong>Secci\u00f3n Sindical<\/strong><\/st1:personname><strong>&nbsp;Estatal de CCOO<\/strong>, frente a ILUNION Contact Center y ILUNION CEE Contact Center, en relaci\u00f3n a nuestra reclamaci\u00f3n por&nbsp;<strong>compensaci\u00f3n de exceso de jornada diaria<\/strong>&nbsp;que se produce al finalizar nuestra jornada laboral.  <\/div>\n<p style=\"text-align:justify\">Hoy estamos en situaci\u00f3n de poder trasladaros que <st1:personname productid=\"la Secci?n Sindical\" w:st=\"on\">la Secci\u00f3n Sindical<\/st1:personname><br \/>\nEstatal CCOO Servicios T\u00e9cnicos del Grupo ILUNION Contact Center, ha llegado a<br \/>\nun <strong>ACUERDO en el SIMA<\/strong>, con las<br \/>\nempresas ILUNION Contact Center e ILUNION CEE Contact Center, donde se sumaron<br \/>\nlos diferentes sindicatos presentes en la empresa, para compensar con tiempo<br \/>\nlibre los excesos de jornada que realizan los trabajadores y trabajadoras de<br \/>\nambas empresas a <strong>nivel estatal<\/strong>.<\/p>\n<p style=\"text-align:justify\">&nbsp;<strong>A continuaci\u00f3n os<br \/>\ndamos traslado del acuerdo alcanzado:<\/strong><\/p>\n<ul type=\"disc\">\n<li style=\"text-align: justify;\" text-align:justify\"=\"\">En<br \/>\n     el supuesto de que una llamada se prolongue mas all\u00e1 de la hora de<br \/>\n     finalizaci\u00f3n de la jornada, el&nbsp;trabajador&nbsp;la atender\u00e1, salvo<br \/>\n     manifestaci\u00f3n en contra&nbsp;al coordinador o personal que<br \/>\n     determine la empresa para cada campa\u00f1a. La empresa articulara el sistema<br \/>\n     de gesti\u00f3n de este tipo de llamadas.<\/li>\n<\/ul>\n<ul type=\"disc\">\n<li style=\"text-align: justify;\" text-align:justify\"=\"\">Para<br \/>\n     la compensaci\u00f3n de Excesos de Jornada que se produzcan<strong> de LUNES a SABADO<\/strong>, se acumularan dichos excesos de forma<br \/>\n     mensual, y su compensaci\u00f3n en tiempo de descanso ser\u00e1 disfrutada en el mes<br \/>\n     posterior, de com\u00fan acuerdo entre la empresa y el&nbsp;trabajador. \u00c9ste<br \/>\n     plazo podr\u00e1 interrumpirse en caso de suspensi\u00f3n, vacaciones, IT, etc.<\/li>\n<\/ul>\n<ul type=\"disc\">\n<li style=\"\" text-align:justify\"=\"\">Para<br \/>\n     la compensaci\u00f3n de los Excesos de Jornada que se produzcan<strong> en DOMINGO y cualquiera de los<br \/>\n     FESTIVOS<\/strong>, se realizara en tiempo de descanso en el siguiente domingo o<br \/>\n     festivo que tuviera que prestar servicio el\/la trabajador\/a, pudiendo<br \/>\n     realizarse a la entrada o la salida, de com\u00fan acuerdo entre las partes.<\/li>\n<\/ul>\n<p style=\"text-align:justify\">Tenemos que dar las gracias al esfuerzo y trabajo realizado<br \/>\npor nuestras\/os compa\u00f1eras\/os de CCOO en Barcelona, Sevilla, Santander, etc.<\/p>\n<p><a href=\"https:\/\/www.ccoo-servicios.es\/archivos\/ilunioncontactcenter\/AcuerdoIlunionExcesodejornada.pdf\" style=\"font-size:medium;font-family:arial, helvetica, sans-serif;color:#ff0000\">Descarga el&nbsp;Acuerdo Completo<\/a><a href=\"https:\/\/www.ccoo-servicios.es\/archivos\/ilunioncontactcenter\/AcuerdoIlunionExcesodejornada.pdf\" style=\"font-size:medium;font-family:arial, helvetica, sans-serif;color:#ff0000\"><\/a><\/p>\n<div style=\"font-size:medium;font-family:arial, helvetica, sans-serif;color:#ff0000\"><a href=\"https:\/\/www.ccoo-servicios.es\/archivos\/ilunioncontactcenter\/ComunicadoAcuerdoSIMA.pdf\" style=\"color:#ff0000\">Descarga el Comunicado<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Ayer, 28 de febrero de 2017, tuvo lugar la mediaci\u00f3n en el SIMA de Madrid (Servicio Interconfederal de Mediaci\u00f3n y Arbitraje) como paso previo a la presentaci\u00f3n de un Conflicto Colectivo, que interpuso la pasada semana&nbsp;la&nbsp;Secci\u00f3n Sindical&nbsp;Estatal de CCOO, frente a ILUNION Contact Center y ILUNION CEE Contact Center, en relaci\u00f3n a nuestra reclamaci\u00f3n por&nbsp;compensaci\u00f3n [&hellip;]<\/p>\n","protected":false},"author":48,"featured_media":10369,"comment_status":"closed","ping_status":"0","sticky":false,"template":"","format":"standard","meta":{"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","editor_notices":[],"_og_title":"","_og_description":"","_og_image_alt":"","_og_type":"","_twitter_creator":"","footnotes":""},"categories":[172,173,199,205,185],"tags":[],"class_list":["post-10370","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-acuerdos","category-comunicados","category-condicionesdetrabajo","category-madrid","category-salario"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Recuperaci\u00f3n de exceso de jornada - ilunioncontactcenter<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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