{"id":2015,"date":"2026-01-22T11:41:18","date_gmt":"2026-01-22T10:41:18","guid":{"rendered":"https:\/\/www.ccooservicios.es\/galicia\/2026\/01\/22\/a-xustiza-confirma-unha-sancion-de-1-501-euros-a-unha-empresa-do-sector-de-contact-center-por-enviar-un-correo-sobre-unha-formacion-fora-do-horario\/"},"modified":"2026-04-28T23:22:30","modified_gmt":"2026-04-28T21:22:30","slug":"a-xustiza-confirma-unha-sancion-de-1-501-euros-a-unha-empresa-do-sector-de-contact-center-por-enviar-un-correo-sobre-unha-formacion-fora-do-horario","status":"publish","type":"post","link":"https:\/\/www.ccooservicios.es\/galicia\/2026\/01\/22\/a-xustiza-confirma-unha-sancion-de-1-501-euros-a-unha-empresa-do-sector-de-contact-center-por-enviar-un-correo-sobre-unha-formacion-fora-do-horario\/","title":{"rendered":"A Xustiza confirma unha sanci\u00f3n de 1.501 euros a unha empresa do sector de contact center por enviar un correo sobre unha formaci\u00f3n f\u00f3ra do horario"},"content":{"rendered":"

O Xulgado do Social nº 5 da Coruña confirmou a sanción imposta a unha empresa do sector de contact center por enviar un correo electrónico aos traballadores fóra do horario laboral<\/strong>. No mensaje comunicábase tamén un curso de formación obrigatoria sen preaviso suficiente, o que lles modificaba a xornada.<\/p>\n

Os feitos remóntanse ao 5 de abril de 2024, cando a empresa enviou un email anunciando a actividade “curso de formación sobre acoso laboral”. A situación chegou á Inspección Provincial de Traballo e Seguridade Social da Coruña tras unha denuncia presentada por CCOO<\/strong>. A Inspección emitiu acta de infracción o 24 de outubro de 2024 e fixou unha sanción no grao mínimo de 1.501 euros.<\/p>\n

A empresa recorreu ante a Xunta de Galicia, que confirmou a sanción nunha resolución do 20 de febreiro de 2025. Posteriormente, presentou demanda contra a sanción administrativa, que foi desestimada na sentenza 498\/2025, asinada pola maxistrada Pilar Carreira Vidal.<\/span><\/span><\/h3>\n

\nDous incumprimentos: preaviso e desconexión dixital<\/strong><\/span><\/span><\/p>\n

Segundo a sentenza, a decisión unilateral de fixar unha formación obrigatoria fóra do horario ordinario<\/strong> altera a distribución da xornada diaria. Isto pode facerse, pero debe respectar os períodos mínimos de descanso e cumprir os prazos legais de aviso.
\nNeste caso, o xulgado entende que non houbo antelación suficiente<\/strong>: notificouse con catro días, en vez do preaviso mínimo de cinco días.<\/p>\n

Ademais, o envío do correo fóra do horario laboral vulnera o dereito á desconexión dixital<\/strong>, xa que “non se pode presupoñer que un traballador estea obrigado a revisar o seu correo electrónico fóra da súa xornada”. Por estes motivos, o xulgado mantén a sanción de 1.501 euros.<\/p>\n

En CCOO Servizos<\/strong> defendemos o teu dereito á desconexión dixital<\/strong>. Se estás nunha situación semellante contacta con CCOO, asesorámoste e axudámosche a defender os teus dereitos.<\/span><\/span><\/h3>\n

Se aínda non estás afiliada\/o, afíliate a CCOO<\/strong> para reforzar a capacidade de negociación e protección no teu centro de traballo.<\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

O Xulgado do Social nº 5 da Coruña confirmou a sanción imposta a unha empresa do sector de contact center por enviar un correo electrónico aos traballadores fóra do horario laboral. No mensaje comunicábase tamén un curso de formación obrigatoria sen preaviso suficiente, o que lles modificaba a xornada. Os feitos remóntanse ao 5 de […]<\/p>\n","protected":false},"author":1,"featured_media":4147,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","editor_notices":[],"footnotes":""},"categories":[108,52,92,57,47,81],"tags":[],"class_list":["post-2015","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-accionsindical","category-comunicadobreve","category-contactcenter","category-jornada","category-legal","category-unioncomarcalacoruna"],"yoast_head":"\nA Xustiza confirma unha sanci\u00f3n de 1.501 euros a unha empresa do sector de contact center por enviar un correo sobre unha formaci\u00f3n f\u00f3ra do horario - CCOO Servicios Galicia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ccooservicios.es\/galicia\/2026\/01\/22\/a-xustiza-confirma-unha-sancion-de-1-501-euros-a-unha-empresa-do-sector-de-contact-center-por-enviar-un-correo-sobre-unha-formacion-fora-do-horario\/\" \/>\n<meta property=\"og:locale\" content=\"gl_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A Xustiza confirma unha sanci\u00f3n de 1.501 euros a unha empresa do sector de contact center por enviar un correo sobre unha formaci\u00f3n f\u00f3ra do horario - CCOO Servicios Galicia\" \/>\n<meta property=\"og:description\" content=\"O Xulgado do Social nº 5 da Coruña confirmou a sanción imposta a unha empresa do sector de contact center por enviar un correo electrónico aos traballadores fóra do horario laboral. 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