{"id":8770,"date":"2009-02-13T08:58:02","date_gmt":"2009-02-13T07:58:02","guid":{"rendered":"https:\/\/www.ccooservicios.es\/bbva\/zona\/estatales\/clima-crisis-i-politica-disciplinaria\/"},"modified":"2026-04-15T23:00:39","modified_gmt":"2026-04-15T21:00:39","slug":"clima-crisis-i-politica-disciplinaria","status":"publish","type":"post","link":"https:\/\/www.ccooservicios.es\/bbva\/comunicados\/clima-crisis-i-politica-disciplinaria\/","title":{"rendered":"CLIMA, crisis i pol\u00edtica disciplin\u00e0ria"},"content":{"rendered":"

El r\u00e8gim disciplinari establert al Conveni de Banca (articles 50 a 56) est\u00e0 previst per a determinar quines conductes poden considerar-se faltes, quina \u00e9s la seva qualificaci\u00f3 (lleus, greus o molt greus) i quines poden ser les sancions aplicables a cadascuna d\u2019elles <\/p>\n

El procediment habitual \u00e9s la incoaci\u00f3 d\u2019un expedient contra la persona imputada, on el banc relaciona els fets que, a parer seu, poden ser constitutius de falta. Tant la persona com el seu sindicat (cas d\u2019estar afiliat\/da) presenten les al\u00b7legacions que consideren oportunes i la resoluci\u00f3 definitiva la pren la comissi\u00f3 de disciplina del banc, determinant la qualificaci\u00f3 de la falta i, en el seu cas, la sanci\u00f3 que s\u2019aplica.<\/p>\n

Crida l\u2019atenci\u00f3, d\u2019entrada, la tend\u00e8ncia del banc a qualificar majorit\u00e0riament les faltes com a greus o molt greus. Les sancions aplicades, quan aquest \u00e9s el resultat de l\u2019expedient, s\u00f3n diverses per\u00f2 es concentren principalment en dos grups: amonestaci\u00f3 (que correspon a faltes lleus) i acomiadament (molt greus). Encara m\u00e9s cridanera \u00e9s la pr\u00e0ctica, en alguns casos, d\u2019imposar sancions sense que s\u2019hagi demostrat la veracitat de les faltes imputades, pr\u00e0ctica arbitr\u00e0ria que en certes ocasions ha provocat conflictes sindicals importants.<\/p>\n

Aquesta ha estat la realitat que hem conegut durant molts anys. Recentment, per\u00f2, s\u2019han produ\u00eft tres canvis que pronostiquen un empitjorament de la pol\u00edtica disciplin\u00e0ria. De fet, els expedients de finals del 2008 i gener d\u2019enguany estan confirmant aquest pron\u00f2stic. Els tres canvis i les seves conseq\u00fc\u00e8ncies s\u00f3n:<\/p>\n

    \n
  1. \n

    La situaci\u00f3 de crisi econ\u00f2mica<\/b>. En un  context de recessi\u00f3 i, particularment, d\u2019increment de la mora, el banc penalitza les mateixes conductes que fins fa poc alentava, tot i estar fora de norma. L\u2019exemple m\u00e9s clar ha estat el d\u2019un director posat com a model d\u2019empenta i efic\u00e0cia, amb la seva oficina com a n\u00famero 1 de la Zona, castigat ara per haver contractat operacions amb un exc\u00e9s d\u2019alegria. <\/p>\n<\/li>\n<\/ol>\n

      \n
    1. \n

      El projecte Clima<\/b>. Aquesta meravella de reestructuraci\u00f3 \u201ccentrada en el client\u201d, a m\u00e9s de provocar el greu empitjorament de condicions laborals que tothom coneixem i patim (i que CCOO hem denunciat reiteradament), ha tingut la virtut afegida de deteriorar not\u00f2riament l\u2019atenci\u00f3 a la clientela. Aix\u00f2 s\u2019ha tradu\u00eft en un fort increment de les queixes dels clients, injustament adre\u00e7ades, en alguns casos, contra les mateixes persones (els treballadors\/es) que intentem atendre\u2019ls correctament, malgrat les mancances de plantilla. \u00c9s comprensible que vint o m\u00e9s minuts de cua per entrar al despatx del director\/a, per arribar a caixa o per seure a la taula de gesti\u00f3 no creen el millor \u201cclima\u201d per a la relaci\u00f3 client-empleat\/da. <\/p>\n<\/li>\n<\/ol>\n

        \n
      1. \n

        Les noves atribucions de banca comercial<\/b>. Si, anteriorment, el punt de partida de molts expedients era un informe d\u2019auditoria relacionant les suposades irregularitats detectades, aquest paper iniciador s\u2019est\u00e0 traspassant als CBCs. Per si sol, amb la situaci\u00f3 de disbauxa provocada pel propi Clima, aix\u00f2 s\u2019ha tradu\u00eft en un irracional increment del nombre d\u2019expedients. A m\u00e9s, carrega als CBCs amb funcions disciplin\u00e0ries que no s\u00f3n les seves. I, finalment, banca comercial desconeix la base de les relacions laborals i \u00e9s f\u00e0cil que es comporti com un elefant en una catxarreria, mentre Recursos Humans, que cada cop perd m\u00e9s atribucions, \u00e9s m\u00e9s conscient de la conveni\u00e8ncia d\u2019intentar evitar conflictes. <\/p>\n<\/li>\n<\/ol>\n

        Davant d\u2019aquesta situaci\u00f3, CCOO tenim propostes: la cobertura de les vacants i abs\u00e8ncies (amb les contractacions que calguin), l\u2019assignaci\u00f3 de la plantilla necess\u00e0ria per atendre adequadament la clientela, l\u2019eliminaci\u00f3 de tota funci\u00f3 relacionada amb pol\u00edtica disciplin\u00e0ria per part dels CBCs i banca comercial, la participaci\u00f3 sindical que impedeixi els excessos sancionadors. I, \u00e9s clar, el compliment de les normes, malgrat la dificultat de combinar aquest compliment amb les continues pressions per objectius i la situaci\u00f3 dram\u00e0tica de moltes oficines. \u00c9s dif\u00edcil, pot fer perdre algun momio, per\u00f2 tamb\u00e9 pot salvar alguns llocs de treball.<\/p>\n

        I CCOO tamb\u00e9 tenim compromisos. El primer de tots, el de fer front als expedients oberts per motius completament irrellevants, i m\u00e9s quan aquests expedients comportin la possibilitat de sancions extremes. Perqu\u00e8 treballem per modificar el conjunt de la pol\u00edtica disciplin\u00e0ria, per\u00f2 anirem molt m\u00e9s enll\u00e0 cas que s\u2019arribin a aplicar mesures palm\u00e0riament injustes. Esperem que aquest cas no es produeixi.<\/p>\n

        Seguim treballant, seguirem informant.<\/p>\n

        Catalunya, 11 de febrer de 2009 <\/p>\n

        llegir Comunicat en pdf<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

        El r\u00e8gim disciplinari establert al Conveni de Banca (articles 50 a 56) est\u00e0 previst per a determinar quines conductes poden considerar-se faltes, quina \u00e9s la seva qualificaci\u00f3 (lleus, greus o molt greus) i quines poden ser les sancions aplicables a cadascuna d\u2019elles El procediment habitual \u00e9s la incoaci\u00f3 d\u2019un expedient contra la persona imputada, on […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","editor_notices":[],"footnotes":""},"categories":[172,178],"tags":[],"class_list":["post-8770","post","type-post","status-publish","format-standard","hentry","category-comunicados","category-negociacioncolectiva"],"yoast_head":"\nCLIMA, crisis i pol\u00edtica disciplin\u00e0ria - BBVA<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, 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