{"id":19221,"date":"2020-06-09T13:58:45","date_gmt":"2020-06-09T11:58:45","guid":{"rendered":"https:\/\/www.ccooservicios.es\/andalucia\/2020\/06\/09\/curso-gestion-del-estres-en-la-atencion-telefonica-formacion-gratuita\/"},"modified":"2020-06-09T13:58:45","modified_gmt":"2020-06-09T11:58:45","slug":"curso-gestion-del-estres-en-la-atencion-telefonica-formacion-gratuita","status":"publish","type":"post","link":"https:\/\/www.ccooservicios.es\/andalucia\/2020\/06\/09\/curso-gestion-del-estres-en-la-atencion-telefonica-formacion-gratuita\/","title":{"rendered":"Curso Gesti\u00f3n del Estr\u00e9s en la atenci\u00f3n telef\u00f3nica. Formaci\u00f3n gratuita"},"content":{"rendered":"

Adquirir estrategias para identificar y prevenir el estrés en el puesto de trabajo. Sector de Servicios a las empresas o si estás afectado por un ERTE\/ERE  eres trabajador o trabajadora autónoma. Más información e inscripción<\/a><\/p>\n

1. CONCEPTO DE ESTRÉS.<\/h3>\n

1.1. ¿De qué hablamos cuando hablamos de estrés?
\n1.2. Eustrés y Distrés.
\n1.3. Respuesta al estrés.
\n1.4. Consecuencias del estrés.
\n1.5. Conclusiones.<\/p>\n

\n2. FUENTES DE ESTRÉS LABORAL.<\/h3>\n

2.1. Características organizacionales.
\n2.2. Características personales.
\n2.3. ¿Qué es el Burnout?
\n2.4. Recomendaciones generales.
\n2.5.Conclusiones.<\/p>\n

3. ESTRATEGIAS DE PREVENCIÓN.<\/h3>\n

3.1. Requisitos previos.
\n3.2. Técnicas cognitivas.
\n3.3. Técnicas fisiológicas.
\n3.4. Manejo de emociones.
\n3.5. Redes de apoyo social.
\n3.6. Asertividad.
\n3.7. Conclusiones.<\/p>\n","protected":false},"excerpt":{"rendered":"

Adquirir estrategias para identificar y prevenir el estrés en el puesto de trabajo. Sector de Servicios a las empresas o si estás afectado por un ERTE\/ERE  eres trabajador o trabajadora autónoma. Más información e inscripción 1. CONCEPTO DE ESTRÉS. 1.1. ¿De qué hablamos cuando hablamos de estrés? 1.2. Eustrés y Distrés. 1.3. Respuesta al estrés. […]<\/p>\n","protected":false},"author":1,"featured_media":19220,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","editor_notices":[],"footnotes":""},"categories":[],"tags":[],"class_list":["post-19221","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"yoast_head":"\nCurso Gesti\u00f3n del Estr\u00e9s en la atenci\u00f3n telef\u00f3nica. 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